Effective Date: April 2, 2025
These Terms of Service ("Terms") constitute a binding legal agreement between you ("Customer," "you," or "your") and Rockit Share, Inc. ("Rockit Share," "we," "us," or "our"). These Terms govern your use of Rockit Share's document-sharing and audio collaboration platform (the "Service"), including Rockit Rooms, web-based and mobile software, associated APIs, and integrations.
If you are entering these Terms on behalf of an organization, you represent that you have the authority to bind that entity. If you lack authority or disagree with these Terms, you must not use the Service.
1.1. Scope. The Service enables secure document and audio file sharing, tracking, and management through Rockit Rooms. Features include detailed analytics, granular access controls, and third-party integrations to enhance your workflow.
1.2. Modifications. We reserve the right to update the Service and these Terms. For any changes that materially reduce Service functionality, we will provide advance notice. You may terminate your agreement within 30 days of such notice if you do not accept the changes.
1.3. Support. We provide technical support during standard business hours. However, we are not liable for issues arising from Service misuse, third-party software conflicts, unauthorized access attempts, or circumstances beyond our reasonable control (force majeure).
1.4. Availability. We strive to maintain 99.5% Service availability, excluding planned maintenance windows and unforeseen outages. We will communicate scheduled maintenance periods in advance through our status page and email notifications.
1.5. License. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to use our software. Any open-source components included in the Service are subject to their respective license terms.
1.6. Third-Party Services. The Service may integrate with or provide links to third-party platforms to enhance functionality. We do not control and are not responsible for the terms, availability, or performance of these third-party services.
2.1. Registration. You must provide accurate registration information and keep your credentials confidential. You are responsible for all activity that occurs under your account.
2.2. Users. Each account is for a single user only. You may assign different user roles within your organization. Administrators can manage other users within their licensed limits.
2.3. Access Security. You are responsible for maintaining the security of your account access. You must notify us immediately if you become aware of any unauthorized use of your account or credentials.
2.4. Acceptable Use. You agree not to:
3.1. Ownership. You retain ownership of all data uploaded ("Customer Data"). You grant RockItShare a license to host and process this data for the purpose of delivering the Service.
3.2. Audio Files. You are responsible for ensuring you have all necessary rights and legal compliance for any audio content uploaded. We disclaim liability for any loss, corruption, or misuse of such content.
3.3. Data Retention. Upon account termination, we retain your data for 30 days to allow for potential reactivation. After this period, all data will be permanently deleted from our systems.
3.4. AI-Powered Features. Our platform includes AI-enhanced features such as auto-tagging and transcription. While we strive for accuracy, we do not guarantee the output of these AI features. You assume full responsibility for reviewing and validating AI-generated results before use.
3.5. Subprocessors. We may engage trusted subprocessors for hosting, analytics, or AI services. All subprocessors are contractually bound by data protection obligations at least as protective as those in these Terms.
3.6. Data Analytics. To improve our Service, we may collect and analyze anonymized, aggregated usage data that cannot be linked back to individual users or their content.
4.1. Definition. Confidential Information includes all non-public information, data, documents, and materials disclosed or made available during the use of our Service. This includes but is not limited to business information, technical specifications, and user data.
4.2. Exclusions. Information is not considered confidential if it:
4.3. Protection. Both parties agree to:
4.4. Duration. Confidentiality obligations remain in effect during the Service term and continue for three years after termination. Any trade secrets shall be protected indefinitely.
5.1. Security Practices. We implement industry-standard security measures including:
5.2. Customer Responsibilities. You agree to:
5.3. Breach Notification. In the event of a data breach affecting your information:
6.1. Fees. All fees are listed in your Order Form and are non-refundable unless otherwise required by applicable law.
6.2. Billing. Payment can be made via credit card or wire transfer. We reserve the right to charge interest on overdue amounts at a rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.
6.3. Auto-Renewal. Your subscription will automatically renew at the end of each subscription period unless cancelled at least 30 days before the renewal date. We will notify you of upcoming renewals via email.
6.4. Taxes. You are responsible for all applicable taxes, duties, levies, charges and similar fees imposed by any government entity in connection with your subscription.
7.1. Our IP. RockItShare retains all right, title and interest in and to the platform, including all related intellectual property rights. This includes our services, branding, software, and any modifications or improvements thereof.
7.2. Feedback. By submitting suggestions, enhancement requests, recommendations or other feedback ("Feedback"), you grant RockItShare a worldwide, perpetual, irrevocable, royalty-free license to use and incorporate such Feedback into our services.
8.1. By You. You will indemnify Rockit Share from claims resulting from your content, your breach of the Terms, or violations of laws.
8.2. By Us. We will indemnify you for claims that our platform infringes third-party IP rights, unless such claims arise from misuse or third-party integrations.
9.1. Cap. Rockit Share's liability is limited to the amount paid by you in the prior 12 months.
9.2. Exclusions. We are not liable for:
9.3. No Liability for Use Errors. We are not responsible for your configuration, user conduct, or unauthorized modifications.
10.1. Termination by You. You may cancel with 30 days' notice. Paid fees are non-refundable.
10.2. Termination by Us. We may terminate for:
10.3. Effect. All access will end upon termination. Confidentiality, ownership, indemnity, and liability limits will survive.
11.1. Export Compliance. You may not use the Service in violation of export laws, trade sanctions, or with prohibited countries.
11.2. Sanctions. You represent that you are not a restricted party under any international sanctions list.
12.1. Jurisdiction. These Terms are governed by the laws of the State of Delaware, USA.
12.2. Arbitration. Disputes will be resolved through binding arbitration in New Castle County, Delaware, in accordance with AAA Rules.
12.3. Injunctive Relief. Either party may seek injunctive relief for IP or misuse issues in court.
12.4. Time to File. Claims must be filed within 12 months of the incident.
13.1. Force Majeure. Neither party is liable for delays due to causes beyond their control.
13.2. Amendments. We may amend these Terms by posting updated versions. Material changes will be notified in advance.
13.3. Assignment. You may not assign rights without consent. We may assign without restriction.
13.4. Audit Rights. You may audit our compliance with these Terms once annually with 30 days' notice.
13.5. Entire Agreement. These Terms and any Order or DPA represent the full agreement between the parties.
13.6. Severability. If any provision is invalid, the rest remains enforceable.
13.7. Publicity. You grant us the right to list your company name and logo as a Rockit Share customer unless you request otherwise.
13.8. Contact. All notices should be directed to legal@rockitshare.com
Mailing Address:
Rockit ShareBy using Rockit Share, you agree to these Terms of Service.